We can take over the application you already rely on.
When an application needs fixes, updates or a new development partner, we get to know what is there and help you move it forward.
Discuss your existing applicationStart with a conversation about what you have and what needs attention.
You have an application. It still has work to do.
Perhaps the original developer is no longer available, the backlog keeps growing, or a recurring problem is getting in the way. We start with the system you have and the outcomes you need.
- A new development partner
- The people who built the application have moved on, or your current team needs additional capacity.
- Bugs that keep returning
- Problems are interrupting staff or customers and need investigation rather than another temporary workaround.
- A backlog that is standing still
- Useful improvements are waiting while day-to-day maintenance takes all the available time.
- Unclear technical ownership
- Documentation, deployment steps or access may be incomplete. We can establish what exists as part of an agreed review.
How a takeover starts
The first job is to understand the application and agree what needs attention. We make the scope of that review clear before any deeper work begins.
Tell us what is happening
We discuss how the application is used, what is not working and what you want to achieve.
Agree an initial review
We define what needs inspecting, what access is available and the scope of the first piece of work.
Set priorities
We separate urgent issues from longer-term improvements and explain the options we find.
Work through the plan
We tackle the agreed work, whether that is a one-off fix, ongoing support or further development.
The right help for what comes next
A takeover can be a focused fix or the start of a longer development partnership. We agree priorities around the application and your business.
- Bug fixes and investigation
- Trace the cause of a problem, agree the fix and check the affected workflows.
- Maintenance and upgrades
- Keep dependencies and infrastructure under review, address security updates and reduce avoidable risks.
- Feature development
- Improve the application your team already uses as your processes and customer needs change.
If the application also needs a broader technical refresh, see our legacy application upgrade approach. For routine care after the initial work, explore ongoing support.
Common questions
Do you support applications you did not build?
Yes. We can take over an existing application. We first need to understand its technology, condition and access so we can agree a sensible starting point.
What if the documentation is incomplete?
That is common with existing systems. Tell us what you know; an agreed initial review can establish how the application works and what information is missing.
Will we need to rebuild it?
Not necessarily. We look at what can be improved safely in the current application before recommending a larger replacement.
Can you help with one issue rather than a support agreement?
Yes. We can discuss a specific piece of work or ongoing support, depending on what the application needs.
“Highly recommended. They’ve been dependable in supporting our custom Cybertill integration, and always on hand to resolve any quirks with our legacy website.”
Tell us what yourapplication needs next.
Whether it is one persistent bug or a longer list of improvements, tell us what is happening and we will discuss a sensible first step.
No need to know every technical detail before getting in touch.
Discuss your existing applicationFree, no-obligation conversation to start.
Tell us what you know.
- What the application does today
- Where it is causing problems
- What you need it to do next
We can work out the technical starting point together.